Why join us? Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Miller
Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller
Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. As New Store Opening Manager, you will oversee the on-the-ground operational needs for Real Estate expansion and changes for Miller
Knoll Retail. You will interact with cross-functional teams including Real Estate, Design, Construction, Operations, Marketing, Allocations, Delivery, IT, and Finance to ensure on-time and successful opening of all company operated stores. You will be the main point of contact or support person for another NSO Team member on-site; to aid where needed, project manage and offer operational support to cross-functional business partners and Field Management throughout the new store opening (NSO) process. Manage the NSO process through the full project life-span, from Pre-Opening to Post-Opening, to ensure successful store openings, budgets, and consistent execution of individual brand standards. Reporting to the Senior Manager of Retail Operations. Some of What You'll Do Lead and main point of contact to ensure consistency and best practices across store openings and other changes. Interfacing with Senior Manager Retail Operations on day-to-day workload, both during openings and non-openings Point of contact on other retail store operational needs Responsible for completion of on-site project operations-readiness checklists Responsible for prompt resolution of project delays to keep project on schedule Conduct and manage NSO calls/meetings Follow new store opening procedures and processes for completion of branded openings Coordinate with IS, HR and other support groups to ensure proper setting up of store systems Complete New Store tasks, including reporting, and after-action analysis Work with cross-functional teams on continuous improvement initiatives Work with cross-functional teams to aid coordination of training, equipment, systems, and overall store operations pre and post opening Support retail team/stores daily as needed and assigned post openings Completion of AD HOC Operational and Systems projects during non-store opening time Responsible for creating, tracking, and expensing Travel Budgets for assigned projects. YOUR RECIPE FOR SUCCESS Minimum of 5 years' Store Operations experience including new store openings, preferred Strong project management skills Excellent communication skills - oral and written Ability to read and understand blueprints and mechanical drawings. Proven track record with on time and on budgets for store openings and or special projects/events Strong communication and organization skills Strong financial acumen and attention to cost value to keep travel and entertainment expenses under control and under budget where possible. Ability to work with and within cross-functional relationships Ability to treat confidential information as such Ability to handle ambiguity and change management Ability to handle multiple projects with attention to detail, Ability to wear multiple hats while on site and step into other departments to assist as needed to keep projects on schedule Technology acumen: Microsoft Office suite; strong in Teams Channels and Sharepoint Sound decision making ability Travel to projects, as assigned. Travel at least 50% of the year Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Miller
Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification. In general, Miller
Knoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. Miller
Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller
Knoll Talent Acquisition at careers_help@millerknoll.com. Employment Type: Full Time