The heart of brick-and-mortar stores is sales. From being an essential part in creating fantastic customer experience, to driving the store's revenue, sales associates are the engines that keep stores running. Sales may seem straightforward at first, but truly creating a great sales experience for each customer
Read More...
Any experienced retail worker can tell you that it's the customer that's the biggest part in a store's success. It's been said many times that "the customer is always right." However, working with customers is certainly not always easy. It can be incredibly challenging, and approaches need to vary from customer to
Read More...
Whether it is a small "mom and pop" retail shop, or a store that's part of a nationwide chain, customer service remains universally one of the most vital factors in the success of a retail business. As Bill Gates, founder of Microsoft, once stated, "Your most unhappy customers are your greatest source of learning."
Read More...
COVID-19 has served as a disruption to life across the globe, especially for American workers who have experienced layoffs and a job search in a heightened landscape. While many industries have experienced massive cutbacks over the last several months, retail businesses have remained some of the few that have continued to hire.
Read More...