Immediate Job Openings! We are pleased to offer the position of Customer Service Representatives

The position is available for immediate appointment. Qualified candidates will be offered a competitive salary and comprehensive benefits package.

Professional Experience:

• Minimum 3 years of experience working for a freight forwarding company handling all stages of import operations from initiation to completion. Only candidates meeting this minimum qualification are eligible to apply.
  
• Prior experience in Cargowise operating system.
  
• Prior experience in handling consolidated cargo.
  
• Familiarity with customs regulations and the importance of compliance and minimizing disruptions.
  
• In-depth understanding of shipping regulations, including customs procedures and documentation requirements.
  
• Proven track record of customer satisfaction, including relationship-building.
  
• Experience handling cross-border moves.
  
• Ability to work in high-pressure environments.
  
• Experience negotiating rates with carriers, trucking companies, and vendors in general.
  
• Proficiency in technology.
  
  
  Professional Attributes:
  
  
  
  • Customer-focused and welcoming personality.
    
  • Ability to understand and resolve problems to the benefit of both the customer and the company.
    
  • Team player with the ability to collaborate effectively with others.
    
  • Easygoing and approachable demeanor.
    
  • Strong communication skills.
    
  • Positive attitude.