Jonesboro, AR (USA)
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Job Title: eCommerce Manager
Reports To: Director of Information Technology
General Description Provide direction, oversight, and support regarding all eCommerce initiatives and lead eCommerce operations.
Essential Job Functions include the following other activities may be assigned:
Job Duties must perform the following duties to achieve essential job functions, other duties may be assigned:
Provide leadership and direction in the overall design, creation, and implementation of a large e-commerce platform designed to be aesthetically pleasing, user friendly, mobile friendly, SEO optimized while integrating with existing back-end SQL data systems.
Create a website user experience that will captivate site visitors and convert browsers into buyers to grow market share and revenue streams. Analyze processes to create efficiencies in supply chain and order fulfillment.
Provide feedback and analytical data regarding e-commerce platform utilization and SEO metrics.
Maintain an accurate presentation of product lines, availability, and pricing.
Build and maintain relationships across departments to facilitate information sharing and project progression.
Travel as required.
Performance Behaviors To perform the job successfully, an individual should demonstrate the following performance behaviors:
Effective Communicator - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
Entrepreneurship - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Performs work with a constant awareness of improving processes necessary to control cost, meet deadlines, and achieve performance goals.
Analysis of Data - The job deals with many details. It requires that details, data, and facts are analyzed and challenged prior to making decisions and that important decision-making data is maintained accurately for repeated examination as required.
Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience. Experience with large scale e-Commerce design and deployment, web development in .NET, SQL server database, and social media web integration are highly preferred. Must have project management capabilities.
Computer and Technical Skills
To perform this job successfully, an individual should have knowledge of e-Commerce development. Have an understanding of multiple systems and their applications (C#/Visual Basic, PHP/Drupal, SQL Programming, .NET Development, Crystal Reports.) Have knowledge surrounding social media integrations. Be efficient with Windows Operating Systems, Microsoft Office, Linux and/or AIX. Be familiar with Microsoft Terminal Services and virtualization concepts.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.