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Omni Associate
Minnetonka, MN (USA)
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Company: House of Sport Contact:
Post Date: 11/24/22 Phone:
Job Type: Full Time Fax:
Reference: MN84sKMzOv Mailing Address:

Description

We’re building something new. A destination devoted to sports. A place where the community will gather and be inspired. To create this new experience, we’re building a team that will dream big, obsess over the athlete (our customer), inspire teammates and challenge every ‘normal’ thing about retail.

Omni (Fulfillment) Associate Duties:

  • Perform daily Omni-Channel tasks in the store including: Curbside Pick-up, Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes
  • Participate in Loss Prevention procedures related to Omni-Channel processes
  • Fulfill the company-defined customer experience by completing all processes according to our service level standards
  • Assist in the completion of incoming SFS orders including picking, packing, and shipping orders
  • Assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards
  • Assist in the completion of incoming BOPIS orders including picking, pack, and staging the orders for customer pickup
  • Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stage/holding area in a timely manner
  • Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary

All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

Qualifications

Success Profile:

  • High School Diploma or Equivalent.
  • 1-3 years of Retail, warehouse or shipping experience preferred.
  • Creates a culture that encourages a diverse and inclusive environment.
  • Clear, constant and confident communication amongst teammates, athletes and management.
  • Continued commitment to DICK’S Sporting Goods standards and ensuring accountability amongst teammates.
  • Flexible availability – nights, weekends and holidays.
  • Ability to deliver the best Athlete experience to our customers.
  • Enthusiasm and passion to interact and assist others with all their sporting goods needs.
  • Strong work ethic, time management skills and the ability to prioritize in a fast-paced environment.

DICK'S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity. 


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