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Seasonal Outlet Store Supervisor
San Jose, CA (USA)
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Company: Balsam Brands Contact:
Post Date: 09/22/22 Phone:
Job Type: Full Time Fax:
Reference: 406000099622992 Mailing Address:

Seasonal Outlet Store Supervisor

Job Description

Balsam Brands is looking for an enthusiastic and experienced individual to manage our Balsam Hill Outlet in Burlingame, CA. In this role, you will have the opportunity to ensure our customers experience the magic of Balsam Hill in an inspired holiday setting.

The Store Supervisor will be responsible for creating a positive work environment that ensures customer satisfaction, maximized productivity, and sales. From managing store associates to operations, inventory management, merchandising and customer engagement, the Store Supervisor will help oversee the daily operations of our Retail Store. We are especially excited about candidates who have previous retail management experience and a proven track record of retail success and creating customer-centric shopping experiences!  

This position reports to the Outlet Manager. This is a seasonal full-time position in Burlingame, CA.

What you'll do:

  • Manage daily store operations and profitability by achieving sales and operating targets
  • Develop and inspire a top-performing store team who drive the business and exceed customer expectations
  • Hold team accountable for upholding brand values, standards, and policies
  • Develop and execute strategy to drive sales and build customer loyalty
  • Demonstrates exemplary customer service and selling skills
  • Ensuring timely execution of short- and long-term retail strategy and action plans, including implementing merchandising plans and displaying promotional signage and materials
  • Communicate openly to create an environment where all associates are treated fairly and with dignity and respect
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met including workplace safety, risk management, merchandise management, and loss prevention

What you bring to the table:

  • 5 years of experience managing retail store operations with a proven retail sales record
  • Passion for exemplary service and extreme attention to detail
  • Proficient in Microsoft Office Suite
  • Honest, enthusiastic, and hard-working, not afraid to roll up your sleeves and get the job done
  • Demonstrated excellent time management, organizational and multi-tasking skills
  • Demonstrated conflict management and resolution skills
  • Strong communication and problem-solving skills
  • Flexible and able to perform other various duties as required
  • Ability to lift 40 pounds

Notes: This is a temporary position, expected to last through January 2023. Hourly rate of $28/hr with signing and retention bonuses. Please submit a cover letter and resume.

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines - and most recently, Windsor, Canada! 

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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