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Retail Store Supervisor
McLean, VA (USA)
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Company: 2nd Ave Value Stores Contact:
Post Date: 09/08/21 Phone:
Job Type: Full Time Fax:
Reference: Woodbridge, VA Mailing Address:

Retail Store Supervisor



We are a growing thrift retailer outside of Philadelphia, PA with a presence throughout the Mid Atlantic Region. We are proud of our long-standing heritage as well as our loyal customers and dedicated employees. We understand how to do our work with purpose and we love developing talent. Come and join a unique company culture with career growth and competitive pay!

The Retail Store Supervisor is responsible for assisting the Retail Manager with all front-of-house processes, merchandising initiatives, and customer service within the store. The Retail Supervisor position is a great opportunity for motivated, high-performing retail management professionals looking to advance and grow with us.

Responsibilities:
  • Serves as the first point of contact to resolve all customers' complaints and questions. Refers to higher management when unable to resolve the issue.
  • Assigns tasks to all store retail associates and follow up on work.
  • Maintains a positive and productive work environment for all employees and customers.
  • Conducts training for all new retail associates.
  • Responds to cashier request for price checks and other functions. Set up and resolve cash-out at the end of shift.
  • Ensures that the sales floor upholds merchandising standards to satisfy customers' product demand.
  • Follows and upholds all operations guidelines, human resources policies, and procedures.

Qualifications:
  • 1-3 year of experience within a fast-paced, retail supervisory role.
  • Must be able to have a rotating flexible schedule.
  • Bilingual preferred but not required.
  • Must have interpersonal & communication skills.
  • Entry level Excel knowledge is required.

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