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GreenDrop Site Captain
Essex, MD (USA)
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Company: Green Drop Contact:
Post Date: 06/06/21 Phone:
Job Type: Full Time Fax:
Reference: Essex, MD Mailing Address:

GreenDrop Site Captain

The GreenDrop Site Captain is a leadership role that is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Captain will be responsible for training and coaching new and existing employees on donor experience protocols and brand standards. The Site Captain will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion and safety


Essential Job Functions


Independently and collaboratively interact with donors and attendants while using a positive, optimistic and intelligent technique. This includes but is not limited to the following:


  • Train and coach new employees, as well as, existing employees on company protocols


  • Act as a floater and cover shifts within designated district


  • Lead by example and follow all GreenDrop protocols outlined in the training manual


  • Ensure that all sites are open by monitoring the camera system


  • Complete weekly and monthly site and employee audits to drive compliance and uphold standards


  • Assemble and drop-off supply orders


  • Always greet donors in a friendly manner, in full GreenDrop uniform


  • Engage in pleasant conversation while acquiring donations from donors by utilizing the bin


  • Assist donors with their donations and help to unload their vehicles


  • Wear tablet holder while recording donor information in company iPad


  • Assist truck driver during donation pick-ups


  • Organize donations in the stock room


  • Maintain the cleanliness of the site, both inside and outside


  • Other duties assigned by manager


  • Must be able to be on site during working hours


  • Must be able to perform essential job functions with or without reasonable accommodations


Behavior/ Skills


  • Ability to work independently without continuous supervision


  • Have an outstanding ability to interact with donors and new & existing attendants


  • Strong desire to provide magnificent service


  • Able and willing to lift up to 50lbs continuously throughout the day


  • Ability to work in outside conditions within the different seasons


  • Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties


  • Must possess strong ability to positively communicate and interact with donors, co-workers and management


  • Must have open availability to work during all GreenDrop operating hours


Minimum Job Requirements


  • Must be at least 18 years of age


 
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