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Parts & Service Representative
Matthews, NC (USA)
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Company: Northern Tool and Equipment Contact:
Post Date: 12/15/20 Phone:
Job Type: Full Time Fax:
Reference: PI127331272 Mailing Address:

Parts & Service Representative

Job Summary:
Our Parts & Service Reps provide sales and customer service in our Parts & Service Department.

Duties include:
  • Greeting and assisting customers in the service department
  • Assists customer in determining what product/part they need or if they need to schedule a service appointment
  • Source parts for stock and repairs, ordering parts, processing paperwork and contacting customers when their part is in
  • Performs assembly and light repairs as needed
  • Assist customers in loading equipment as needed
  • Maintain product displays and signage in the parts department

  • Have a positive attitude, be energetic and service focused.
  • Knowledge of light industrial products
  • Mechanical aptitude
  • Strong communication skills
  • Previous retail experience preferred.
  • Works safely and complies with all established rules and practices relating to safety and security.

  • Holiday Pay
  • Paid Vacation/PTO
  • Health Benefits, including medical, dental and vision insurance, disability and life insurance
  • 401k with employer match
  • Friendly work environment
  • Flexible scheduling
  • Competitive Wages
  • Store Discount

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