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Automotive Service Scheduler
Pittsburgh, PA (USA)
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Company: First Vehicle Services Contact:
Post Date: 09/15/20 Phone:
Job Type: Full Time Fax:
Reference: PAsS2GUzCO Mailing Address:

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Vehicle Service Writer - City of Pittsburgh Fleet

The Service Coordinator ensures the efficient operation of and control of work requests. This position directly interacts with all departments and individual operators and provides customer satisfaction through clerical shop and telephone support. 

First Vehicle Services is proud to offer:

  • Monday-Friday day shift schedule
  • $16 per hour
  • 2 weeks of paid vacation
  • Comprehensive benefits packages offered - medical, dental, vision, 401k available
  • A great work environment!

Service Writer major responsibilities:

  • Open work requests immediately upon receipt and close requests upon completion of quality inspection
  • Run and review reports as needed
  • Answer telephones for shop lines and schedule repair appointments
  • Maintain vehicle information files
  • Take road call information, communicate with Lead Technician, Shop Supervisor, or General Manager to dispatch mechanic or outside service
  • Contact outside vendors to arrange mechanical repairs as needed.
  • Arrange pick-up of outside repairs
  • File work, and maintain unit file information.

Service Writer job requirements:

  • Previous automotive or truck service writer experience required
  • Strong customer service skills
  • Computer literate with an advanced working knowledge of Microsoft Office and database applications
  • Excellent verbal and written communication skills
  • Subject to background check and drug screen.

First Vehicle Services is a leading provider of diverse fleet management and maintenance services in North America. Since 1981, First Vehicle Services has been providing efficient and cost-effective vehicle management and maintenance services at governments, school districts, petrochemical companies, transit agencies, airports, universities, and private organizations throughout the United States and Puerto Rico.

Become a part of our team - Apply today!

FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status


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