|What you'll do...
What you'll bring to the team...
These skills are typically acquired through the completion of a high school diploma or equivalent. Additional course work in math is preferred.
These skills are typically acquired through the successful completion of the H&R Block Income Tax Course or equivalent and have passed the examination with a grade of 80% or better. Associate must participate in the 15-hour continuing education requirement in order to be considered for rehire.
Must have good verbal and written communication skills and effectively communicate in person.
Previous experience in a customer service environment is helpful.
Ability to communicate tax and financial advice clearly and effectively with the public in a variety of situations including but not limited to public speaking engagements.
Knowledge of a Windows-based computer system is helpful.
Special Requirements Specific to Job
Additional state and local requirements may apply.