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Receptionist/ Data Entry Clerk / Customer Service
Tolleson, AZ (USA)
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Company: Core-Mark International, Inc. Contact:
Post Date: 07/10/19 Phone:
Job Type: Part Time Fax:
Reference: AZavMHcIgi Mailing Address:


Discover the power of one and all at Core-Mark

Come join the team that has been empowering customers, investing in people and serving communities for 130 years. The Power of One. Strengthen By All.

Job Details

Description

Shift Hours & Days: Mon-Fri 8-5pm

Position primary responsibilities include:

  • Answer all incoming lines and transfer to appropriate parties
  • Respond to customer inquiries in a courteous and timely manner; able to keep a calm demeanor under pressure
  • Respond to customer inquiries via telephone or email
  • Work closely with customer to find solutions for problems by clarifying issues and researching; has knowledge of when to escalate issues
  • Maintain a good working relationship with customers
  • Maintain current and accurate procedure guidelines manual.
  • Effective correspondence with customers as required.
  • Greet all visitors and notify appropriate person of guest arrival as needed
  • Maintain visitor log and distribute visitor badges as needed
  • Greet all applicants and provide with appropriate employment application as needed
  • Take telephone orders/will-calls
  • Detailed Research including requests for credit
  • Accurate and timely data entry for customer credits and returns
  • Customer notifications of delivery adjustments

To qualify, candidate should possess:

  • Data entry skills focusing on speed and accuracy
  • Some computer knowledge, including Microsoft Excel and Microsoft Word and Outlook (AS/400 experience preferred)
  • Ability to safely lift up to 35lbs
  • Occasional overtime will be required
  • Must have excellent phone and communication skills
  • Prior experience in customer service preferred
  • Excellent customer relationship management skills


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