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Love's was founded on the values of integrity, customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love's from the ground up from one small filling station in western Oklahoma in 1964 to more than 300 Love's locations coast to coast. These core values are the keys to our success. But Tom didn't do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love's, your commitment to integrity, customer focus, strong work ethic, innovation and perseverance will not only continue our legacy of growth, it will also ensure your successful career with one of America's top-ranked private companies according to Forbes. Do you have what it takes?
  • Holiday Pay
  • Vacation Pay
  • Group Health Plan
  • Dental Plan
  • Flexible Spending Account
  • Life Insurance and AD&D
  • 401(k)
  • 50% Meal Discount
  • Service Writer - Speedco
    El Paso, TX (USA)
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    Post Date: 12/31/18 Company: Love's Travel Stops and Country Stores, Inc.
    Compensation:   Contact:
    Job Type: Full Time Phone:
    Education: High School / GED Fax:
    Experience: 6 months - 2 years Mailing Address:
    Travel: Negligible
    Reference: TXihOP6rwA

    Req ID: 116157

    Service Writer

    We are looking for a team player who is passionate about providing excellent customer service! Our Service Writers will assist in maximizing the stores consistency, speed, and quality to meet Speedco standard processes that our customers have come to expect. Advancement opportunities are available through a performance based program.

    Responsibilities

    - Greet customers in a timely and friendly manner in person or via the phone

    - Obtain required information for equipment being serviced

    - Provide an exceptional customer experience to drive loyalty

    - Ability to clearly communicate with fleet maintenance departments to obtain work authorization and/or purchase orders

    - Ability to complete customer's invoice at the completion of service and collect method of payment (cash, check, credit card or other forms of payment)

    - Balance daily sales including cash drawer, credit card and methods of payment during assigned shift

    - Use a consultative selling process to assist customers with additional service options that could be needed

    - Communicate frequently with Technicians, Crew Chief and Store Management

    - Gain superior product knowledge to effectively help customers

    - Prepare daily shift activities and paperwork

    - Assist with maintaining the Speedco culture at store level

    - Champion our company's initiatives

    - Maintain store cleanliness to Speedco standards

    - Maintain display inventory in customer area

    - Promote a safe work environment and maintaining good safety habits by using required Personal Protection Equipment

    - Complete any other assigned task delegated by Store Management team

    Qualifications

    - Attention to detail, organized and proven ability to follow up on uncompleted tasks

    - Ability to thrive in a fast-paced environment with many priorities

    - Basic computer and accounting knowledge

    - Experience with computer based point of sales system

    - Excellent communication and interpersonal skills

    - Prior retail or customer service experience is a plus but not required

    - High School diploma or equivalent preferred but not required

    Uniforms and personal protection equipment are provided. However, teammates will be required to purchase approved Safety Shoes.

    Apply Today!

    Job Function(s): [[mfield1]]

    Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more.