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Posted January 16, 2017

4 Ways to Be an Outstanding Retail Employee

By Hannah Dunbar

A job in retail can be a great option for anyone who loves working with people. However, there are a few things to keep in mind if you truly want to succeed in this profession. A career in retail can be extremely rewarding, as long as you are up to the challenge and capable of handling the necessary details.

Remember that the customer is always right. Retailers' number one priority is gaining and keeping loyal customers, so they need be treated with respect at all times. Rather than take it personally when a customer is being unreasonable, seek management to prevent a situation from escalating. Your number one priority should be satisfying customers.

Always go the extra mile. The more valuable you make yourself, the more valued you will be by upper management. Better shifts, bigger raises, and other benefits are only handed out to the hardest workers. Those who work hard and always go above and beyond what is expected of them are often the most valued employees.

Don't let the hours get you down. The majority of retailers require you to state your hours of availability upon hire. Retail jobs can have some of the craziest and most difficult hours to put up with. If you aren't happy with working evenings or weekends, a career in retail may not be for you. Retailers need employees that they can depend on for the specific shifts.

Be a team player. Some of the most valuable team members are the ones that can bring everyone together to perform necessary tasks. Don't be afraid to ask for help and to provide help to other associates when they are in need. Encourage everyone to adopt a can-do attitude!