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Sales Associate
Madison, WI (USA)
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Post Date: 01/09/17 Company: Cycle Gear Inc.
Compensation:   Contact:
Job Type: Part Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible

Company Profile:
Cycle Gear is the largest and fastest growing retailer of motorcycle parts and apparel in America. Our relentless commitment to a 100% Customer Satisfaction Guarantee has been the cornerstone of our success since we opened our first tiny store in Northern California in 1974. With over 100 stores in 30 states, Cycle Gear will continue to aggressively and profitably grow its store base to over 300 locations.

Job Description:
Sorry, Visa / sponsorship not available.
Reports to: Store Manager

The Sales Associate is responsible for providing each Cycle Gear customer, whether they are a novice or a seasoned rider, with a great customer experience and ensuring they receive quality customer service, per Cycle Gear's Core Values. Sales Associates are expected to display their product knowledge by providing customers with in-depth information on product features and benefits, and knowing alternative items to sell depending on customer's needs and wants. Sales Associates are expected to utilize the Seven Steps of Selling during the sales process to facilitate closing a sale with the customer. Other responsibilities include: meeting and exceeding personal and store sales goals, general housekeeping, merchandising products, cash register operations (POS) and loss prevention in adherence to all Cycle Gear Policies.

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job Requirements:
  • Previous retail, customer service, or sales experience; 1 yrs. preferred.

  • Must have an upbeat, positive attitude and be passionate about what you do.

  • A strong work ethic and a get-it-done attitude.

  • Must have the ability to read, count and write to accurately complete all documentation.

  • Must be able to establish engaging rapport with customers.

  • Must be a solid team player with excellent interpersonal skills; strong communications skills.

  • Must be able to multi-task and have an attention to detail.

  • Must be able to read and interpret all Store Communications via Gear Net, MAP, and product/department manuals.

  • Must have the ability to retain large amounts of ever-changing product information.

  • Must be comfortable receiving instructions from Store Managers; must have good follow-through.

  • Ability to work a flexible schedule, including holidays, evening and weekend shifts.

Desired Qualifications:
  • Previous experience with meeting or exceeding sales objectives in a retail environment.

  • Familiarity reading and comprehending merchandising standards and plan-o-grams.

  • Previous experience with POS systems and handling cash.

  • Familiarity with motorcycles, automotive, motorsports.

  • Mechanical knowledge, direct experience or the ability to learn/use tire mounting & balancing machines.

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