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Store Manager
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Post Date: 12/05/17 Company: Harbor Freight Tools
Compensation:   Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: 2 - 5 years Mailing Address:
Travel: Negligible
Reference: HF19619BR

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on buildinghigh performanceteams that execute with excellence.

Profit Maximization
  • Drive sales to exceed financial goals
  • Manage payroll and control expenses
  • Foster a results-driven store environment
  • Successfully execute special events

Operational Execution
  • Prioritize workload
  • Validate execution of standard operating procedure
  • Ensure compliancetocompany policies
  • A subject matter expert in all operational processes

Talent Optimization
  • Acquirehigh qualitytalent
  • Training and developing
  • Performance management
  • Effectively staff and schedule
  • Create a team atmosphere

Customer Experience
  • Ensure a friendly environment
  • Ensure items are in-stock
  • Ensure items are priced right
  • Maintain a neat, clean, and organized store

Success Drivers:
Drive for Results
  • Sets priorities and translates goals into action plans
  • Consistently pushes self and others for results
  • Manages internal and external communications
BuildingHigh PerformanceTeams
  • Acquires and retains the right talent
  • Trains,coaches and provides feedback
  • Develops team for growth
Problem Solving:
  • Is solution oriented, sees problems as opportunities
  • Looks beyond the obvious and doesn't stop at the first answers
  • Keeps the goal in mind and is not easily deterred
Managing and Measuring Work
  • Clearly assigns responsibility for tasks and decisions
  • Sets clear and measurable objectives
  • Monitors process, progress and results and provides effective feedback
Managerial Courage
  • Does not hold back what needs to be said and is not afraid to take action
  • Provideson-time, direct, complete, and actionable positive and corrective feedback to others
Customer Focus
  • Acts with internal and external customers in mind
  • Understands and teaches how operational execution directly affects the customer experience
  • Establishes and maintains relationships with customers and associates through respectful and effective communication

  • Minimum of two years of retail management experience

  • Bachelor's/Associates Degree preferred or High School graduate/Equivalent
Physical Requirements
  • Ability to intermittently lift, push and/or pull up to 50 pounds.
  • Requires standing and moving for an entire shift.
  • Ability to lift, bend, kneel, climb, crawl and/or twist.
  • Ability to safely climb up and down a ladder.
  • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
  • Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.
  • Regular attendance is an essential function of the job.
  • Some travel required.

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