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| CUSTOMER SERVICE SUPERVISOR (LEAD CASHIER) Baton Rouge, LA (USA) Apply Online |
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| Post Date: | 11/06/09 | Company: | Burlington Coat Factory |
| Compensation: | not given | Contact: | |
| Job Type: | Full Time | Phone: | |
| Education: | None | Fax: | |
| Experience: | 6 months - 2 years | Mailing Address: | |
| Travel: | Negligible | ||
| Reference: | Store - 231-CSS | ||
 CUSTOMER SERVICE SUPERVISOR (LEAD CASHIER) Reports To: Customer Service Manager Supervises Cashiers GENERAL PURPOSE OF POSITION: Under the supervision of the Customer Service Manager, the Customer Service Supervisor is responsible for ensuring the highest level of customer service throughout the store. As part of the customer service team, the Customer Service Supervisor will assist in the supervision of cashiers and participate in maintaining outstanding customer service as per Company standards. This individual will focus on processing sales quickly and efficiently, cash register operations, and safeguarding Company assets. SKILLS AND COMPETENCIES: • Ability to provide outstanding customer service • Ability to supervise front end operations effectively • Ability to process information/merchandise through computer system and register system • Ability to maintain a fair, consistent set of standards as they apply to work force • Ability to adjust priorities and manage time wisely in a fast-paced environment • Ability to read, count, and write to accurately complete all documentation • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others • Ability to operate all equipment necessary to perform the job Job Requirements: REQUIREMENTS: • 6+ months of cash handling experience, preferably within a Big Box or Specialty environment • Ability to work a full-time schedule including nights, weekends, and holidays • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above • Strong interpersonal, communication, organization and follow-through skills |
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