Store Manager — Manchester, CT and surrounding areas (Please attend our Hiring Event on 11/10 - se - Manchester, CT

Store Manager — Manchester, CT and surrounding areas (Please attend our Hiring Event on 11/10 - se Manchester, CT (USA) Apply Online			Send this Job to a Friend

Post Date:	11/05/09	Company:	Starbucks
Compensation:	not given	Contact:
Job Type:	Full Time	Phone:
Education:	4 year degree	Fax:
Experience:	6 months - 2 years	Mailing Address:
Travel:	Negligible
Reference:	270597

Job Description:

If you live in Manchester, CT or the surrounding areas, we'd like to invite you to our management hiring event. Please join us for a cup of coffee; we'd love to learn about your retail or restaurant management experience and consider you for Store Manager and Assistant Store Manager positions currently available in the area.

Date: Tuesday, November 10, 2009

Time: 4-7pm

Location: Starbucks Coffee - 1428A Pleasant Valley Road, Manchester, CT

Phone: (860) 644-3736

Please follow the steps below to be considered:

1) Please submit an online application via www.starbucks.com/jobs. You must also complete the Virtual Job Tryout in order for your application to be considered complete.

2) All resumes submitted will be reviewed. If you meet the job qualifications you'll receive an invitation via email to attend the event on Tuesday, November 10^th from 4-7pm. If you are unavailable during that time, we will contact you to make other arrangements to interview with us.

It's that simple! Thank you for your interest in exploring a career with Starbucks.

This could be just the place to start your career in retail management. As a Store Manager, your Starbucks store will be an important part of the local community. You'll help your store partners make connections with the customers they see every day. You'll lead your store's operations, staffing, customer satisfaction, product quality, financial performance and team development. Best of all, you'll help your team create a welcoming environment. Starbucks is consistently rated as a great place to work and the people here love what they do.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:
Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:

Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
Displays a 'customer comes first' attitude by training and holding partners accountable for delivering legendary customer service.
Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:

Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.
Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.

Business Requirements - Providing functional expertise and executing functional responsibilities:

Ensures adherence to applicable wage and hour laws for nonexempt partners and minors.
Solicits customer feedback to understand customer needs and the needs of the local community.
Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.
Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments.
Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management.

Summary of Experience

Progressively responsible retail experience (3 years)
Supervision (1 year)
Experience analyzing financial reports

Required Knowledge, Skills and Abilities

Ability to manage store operations independently
Ability to manage effectively in a fast-paced environment
Ability to manage multiple situations simultaneously
Ability to manage resources ensuring established service levels are achieved at all times
Interpersonal skills
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Organization and planning skills
Strong operational skills in a customer-service environment
Strong problem-solving skills
Team-building skills
Ability to communicate clearly and concisely, both orally and in writing
Strong leadership skills, with the ability to coach and mentor others
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information

Education

College degree in business or a closely related field may substitute for a portion of the required experience
High school or GED

Physical Requirements

- Constant standing/walking

- Occasional stooping, kneeling or crawling

- Occasional pushing, pulling, lifting or carrying up to 40 lbs

- Occasional ascending or descending ladders, stairs, ramps.

- Constant computer/POS Register and bar equipment usage.

- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.

- Constant reaching, turning, and performing precision work around bar area

- Constant receiving detailed information through oral communication.

- Constant talking, expressing or exchanging ideas by means of the spoken word

- Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors.

- Constant clarity of vision at near and/or far distances

The first thing people love about working at Starbucks is the feeling of a warm sense of welcome created by others who genuinely enjoy what they do.

This great atmosphere is only one of the benefits of a career at Starbucks. There's also the opportunity for career growth that comes with a quickly expanding company. A job at Starbucks can also come with a 401(k) savings plan, stock options, and health insurance for working as little as 20 hours a week. We're also passionate about our coffee.

These are a few of the reasons we're consistently rated by FORTUNE magazine as one of the 100 Best Companies to Work For. Sound intriguing? Then apply today.


Apply Online