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Holiday/Seasonal Retail Women's Shoes Sales Associate - Temporary Part Time
Novi, MI (USA)
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Post Date: 11/03/09 Company: Macy's
Compensation: not given Contact:
Job Type: Part Time, Temporary/Seasonal Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address: Metro Center
Travel: Negligible
Reference: 55151

Job Description:
Overview:
 
As a Retail Women's Shoes Sales Associate, you will provide outstanding customer service to all Macy's customers by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring quick and efficient register transactions and friendly and professional interactions with all guests. In addition, you will work to present merchandise that is signed clearly and accurately and maintain a neat, clean and organized shopping environment. This position leads to a Supervisory or Management career path.
 
 Key Accountabilities:
 
  
     
  • Maintain customer service and selling as the priority
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  • Demonstrate knowledge of store products and services and use this knowledge to build sales
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  • Practice suggestive selling, offering every customer related items in order to drive multiple unit sales
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  • Understand and properly execute all systems and procedures to ensure a quick and efficient transaction
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  • Handle returns graciously, always saying yes and involving a manager when judgments need to be made
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  • Comprehend and maintain department standards
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  • Follow special department operating procedures
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  • Share equally in the operational responsibilities of the department as customer traffic allows
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  • Achieve the company standard for sales productivity and credit solicitation
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  • Adhere to weekly work schedules and be flexible to the needs of business
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  • Maintain merchandise presentation standards of department and ensure merchandise is replenished on the selling floor
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  • Maintain up-to-date client information in order to drive sales
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Skills Summary:  
     
  • Previous selling experience and product knowledge in Women's Shoes a plus
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  • Ability to build relationships, solve problems and impact and influence others
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  • Possesses drive and is goal-oriented
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  • Demonstrates an energetic and positive attitude
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  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
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  • Proficient in register transactions and is adaptable to new technology
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  • Ability to communicate effectively with customers, peers and management
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  • A team player who possesses the ability to work in a learning environment
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Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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