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Retail Sales Associate - On Call
Bronx, NY (USA)
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Post Date: 11/03/09 Company: Macy's
Compensation: not given Contact:
Job Type: Part Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: 39939

Job Description:
Overview:
 
As an Retail On-Call Service Associate, you will be responsible for additional register and selling floor coverage in a variety of departments within our store based on the changing needs of the business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring quick and efficient register transactions and friendly and professional interactions with all guests. In addition, you will work to present merchandise that is signed clearly and accurately and maintain a neat, clean and organized shopping environment.
 

 Key Accountabilities:
 
     
  • Maintain customer service and selling as the priority
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  • Demonstrate knowledge of store products and services and use this knowledge to build sales
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  • Practice suggestive selling, offering every customer related items in order to drive multiple unit sales
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  • Understand and properly execute all systems and procedures to ensure a quick and efficient transaction
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  • Handle returns graciously, always saying yes and involving a manager when judgments need to be made
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  • Comprehend and maintain department standards
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  • Follow special department operating procedures
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  • Share equally in the operational responsibilities of the department as customer traffic allows
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  • Achieve the company standard for sales productivity and credit solicitation
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  • Maintain merchandise presentation standards of department and ensure merchandise is replenished on the selling floor
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Skills Summary: 
     
  • Demonstrates an energetic and positive attitude
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  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
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  • Proficient in register transactions and is adaptable to new technology
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  • Ability to communicate effectively with customers, peers and management
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  • A team player who possesses the ability to work in a learning environment
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Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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