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Office Manager
Bridgeport, CT (USA)
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Post Date: 11/03/09 Company: Kool Smiles Dentistry
Compensation: not given Contact: Michael Guffie
Job Type: Full Time Phone:
Education: 2 year degree Fax:
Experience: 5 - 10 years Mailing Address:
Travel: Negligible
Reference:

Company Profile:
Invest In Yourself and your family!

Kool Smiles, General Dentistry for Kids and Parents, is a growing group practice dedicated to providing access to quality dentistry across the country. We provide comprehensive dental care and accept most insurance plans including Medicaid and State Children's Health Insurance plans (SCHIP). Currently we have offices and opportunities in AZ, AR, CT, DC, GA, IN, KY, LA, MA, MD, MS, NM, SC, TX, VA, and WA.

Kool Smiles opened in 2002 with the clear mission to provide urgently needed care for underserved kids living in our community. Over the past few years, we have continued our mission and are serving 75 locations in 15 states. Many of our patients would not receive care without the efforts of Kool Smiles professionals. To continue this mission, we are looking for qualified, energetic Office Managers who share this vision and want to make a difference in the lives of their patients.

We offer excellent Benefits, 401k, Paid Time Off, Paid Holidays, reasonable hours of operations and NO SUNDAYS!

Job Description:
The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.

- Ensure the office delivers quality and compassionate dental care to every patient

- Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule

- Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices

- Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives

- Achieves office financial performance targets such as revenue and billing first time approval rates

- Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Kool Smiles

Job Requirements:
The ideal candidate will have the following characteristics:
- Must love working with children

- Compassion and high level of service for our patients, parents and staff

- Team building skills; organizational and staff development skills

- Strong interpersonal and communication skills

- Well-developed analytical and problem solving abilities

- Ability to read and interpret reports, write reports and business correspondence

- Professional manner and appearance at all times

We prefer candidates with the following experience:

- Management experience in retail, restaurant or hospitality industry

- Experience training staff

- Experience with employee relations and performance management practices

Education: Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.

All candidates must submit a resume in order to be considered.

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