ASSISTANT STORE MANAGER

Today, The JCPenney Company operates more than 1,200 department stores in the nation's leading malls, stand alone locations in lifestyle centers, one of the world's most sophisticated catalog networks, a leading Internet shopping site and more.

The Assistant Store Manager is a developmental position, designed to have the associate work directly with the Store Manager in all facets of daily merchandise operations and merchandise responsibilities within a big-box environment. This is a true #2 position in our stores, with opportunities for growth to Store Manager and beyond. The ideal candidate has a minimum of 5 years in retail management, preferably in a big-box environment. Candidates MUST be willing to relocate up to 250 miles for future promotions to be considered for this position. Promotions with JCPenney include an excellent relocation package.

This position will require training in the Aburguerque, NM market. Upon completing training, this ASM-IT will be placed within the district..

This operations focused position is also responsible for assisting the Store Manager in driving sales, managing personnel expenses, replenishment, and overall management of operating a multi-million dollar store.

BASIC FUNCTION:

- Provides customer service by assisting the Store Manager in achieving store sales and profit objectives.

- Assures high levels of customer service through the management of the human resource activities within the store.

- Manages Service Corridor, Styling Salon and all service income revenue producing AOR's to maximize sales, profit and customer goodwill.

- Manages Store operations to include SET execution replenishment, pricing and signing, stockroom, office, systems, and maintenance in accordance with Company policies and procedures.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

- Is responsible for the total store environment. Manages the total stores floor SET activities including forecasting workload and distributing labor requirement for replenishment, restocking, recovery, pricing and signing, and visual. Assures proper execution of SET standards.

- Assures store is well maintained, clean and safe by providing leadership to maintenance associates and coordinates with Johnson Controls as needed.

- Manages the stores human resource administration activities including appraisals, disciplinary/coaching needs and training and development.

- Assures the store is staffed with well trained, qualified, motivated and empowered associates, compensated competitively, and that all aspects of human resource pay, appraisal, government regulations affecting human resources and human resource relations policies are properly implemented.

- Is responsible for managing the stores general expense and salary expense within the budget. Assists and provides leadership to direct reports and other store management to ensure all Productivity standards are met.

- Provides guidance and direction in the Service Corridor, Styling Salon and other service income producing areas to ensure a high level of customer service.

- Ensures appropriate associates are prospecting to maximize sales and profits and foster an atmosphere that ensures customer loyalty and repeat business.

- Assures systems change implementation and systems operations are communicated and executed within the Company guidelines and understood by associates affected by the changes.

- Is responsible for management of shrinkage within store. Is responsible for a thorough understanding of all shrinkage control programs and ensures all safeguards are in place. Identifies potential shrinkage issues and develops and executes plans to resolve within Company policy and guidelines.

- Approves returns, adjustments, refunds and exchanges in a positive manner within the Company guidelines in support of the Company's Satisfaction Policy.

- Performs Store opening and closing duties as required. Assists Management in supporting Company sales building programs including Catalog Referrals, Credit, Gift Card and other programs and promotions implemented by the Company.

- Performs the basic responsibilities common to all Company management positions outlined in the description of "Basic Responsibilities of a Management Associate."

At JCPenney, our people matter most. We value bright, energetic and talented people with a positive outlook! JCPenney prides itself on creating a rewarding career path for its associates...It's a world worth exploring - where dedication and achievement are rewarded!

We offer a strong career path, excellent benefits, COBRA reimbursement, excellent training, paid vacation based on prior work history, a competitive pay and bonus structure and much more.

Equal Opportunity Employer