Lands' End Shop Lead Barboursville, WV (USA) Apply Online			Send this Job to a Friend
Post Date:	10/29/09	Company:	Lands' End
Compensation:	not given	Contact:
Job Type:	Full Time	Phone:
Education:	High School / GED	Fax:
Experience:	2 - 5 years	Mailing Address:
Travel:	Negligible
Reference:	72924BR

Job Description: Lands-' End is a premier source of apparel and gear for women, men, kids and the home - sold by catalog, online, and at over 200 Lands-' End Shops at Sears. Since 1963, we-'ve earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.- Lands-' End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies. This position generates sales through customer and employee engagement, coaches associates to deliver highest levels of customer service and drive sales. Works as a member of the store management team to lead a positive customer and employee culture and assists in driving operational activities that generate sales. PLEASE NOTE: To apply, please email a cover letter and resume to kristie.caspio@landsend.com. Online applications will not be monitored. - Supports the store management team with day-to-day financial and operational goals and requirements - Sets and prioritizes daily store business goals and leads the team to achieve them - Acts as a role model by generating sales through the use of approved consultative selling practices to identify customer needs and provide appropriate solutions - Executes and directs the team on all floor resets and markdown and/or promotional activities - Monitors floor coverage and zoning; takes action in response to business trends - Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs - Trains, coaches and directs associates on service and selling standards; partners with the store leadership team to create goals and individual development plans that support performance needs and career growth - Supports the payroll management and scheduling of the shop - Supports and actively participates in the recruitment, interview and selection process of all Lands' End Shop sales consultants - Handles complex customer situations; resolves issues as appropriate - Facilitates efficient replenishment flow and representation of merchandise - Assumes responsibility of store operations in the absence of the Store Manager - Performs other duties and projects as assigned by the Store Manager Strong Candidates will have: - Excellent selling skills - Ability to delegate and prioritize tasks and responsibilities - Excellent communication and organizational skills - Demonstrated ability in sales generation, training and leading teams - Demonstrated ability to coach, provide feedback and manage substandard performance - Ability to receive feedback and take action when appropriate - Previous leadership experience in a specialty retail setting strongly preferred - Availability and flexibility to work varied hours to support the needs of the business - Strong computer skills including Outlook and MS Word A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include: Medical and Dental Plans Health Care and Dependent Daycare Flexible Spending Accounts Short and Long-Term Disability Company Paid and Optional Life Insurance Business Travel Insurance Merchandise Discount Adoption Assistance Kmart Advantage Rx ConSern Loans for Education Worklife Solutions Voluntary Benefits Commuter Benefits Sears Holdings Corporation Associate Stock Purchase Plan 401(k) Savings Plan Vacation Time with Personal Days National Holidays An Equal Employment Opportunity Employer.

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