FT Home Appliance Repair Technician Aberdeen, SD (USA) Apply Online			Send this Job to a Friend
Post Date:	10/23/09	Company:	A&E Factory Service
Compensation:	not given	Contact:
Job Type:	Full Time	Phone:
Education:	High School / GED	Fax:
Experience:	6 months - 2 years	Mailing Address:
Travel:	Negligible
Reference:	67994BR

Job Description: A&E Factory Service is the nationwide leader in product repair service that provides a professional repair experience for our customers. We have 2,500 trained technicians who complete over 2 million service calls a year. Our technicians represent a portfolio of commercial clients and service all major brands of kitchen and laundry appliances, lawn & garden equipment, floor-care, power and fitness equipment. Our technicians also provide specialty services such as product refurbishment and tool calibrations. A&E Factory Service technicians diagnose and repair all kitchen and laundry appliances including refrigerators, washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, and garbage disposals while providing superior service in customer's homes. A&E technicians are the best equipped in the industry---you will be provided a van and laptop computer. In fact, A&E technicians travel directly to their first call from home each morning. We have a computer-generated routing system that enables us to maximize customer satisfaction. ***Sign on bonus of up to $1500 dollars for experienced technicians! *** Now interviewing for positions in Minnesota, North Dakota, Iowa and Nebraska also! To provide the proper customer focus, the In-Home Service Technician must: -Work as a dedicated team member to ensure fast, flexible and expert service to every customer -Demonstrate a sense of urgency to meet customer time commitments -Successfully complete all Technician II training elements within required timeframes -Meet key performance metrics and/or productivity goals as defined by the business -Provide knowledgeable and courteous repair service -Continuously look for methods to improve business performance and enhance the customer experience -Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer -Provide direction to a Technical Helper, as applicable -Ability to receive truck stock at home if the company vehicle is retained at the technician's place of residence or other designated location. -Mentor other technicians, as applicable -Maintain truck stock inventory within the prescribed company guidelines and standards -Follow the truck maintenance schedule and keep a clean, organized truck -Adhere to all company policies and procedures -Perform miscellaneous duties as assigned As an A&E associate, your career path options will be determined by your performance and your desire to advance further within the A&E organization. We have some of the best benefits available in the industry to choose from: Medical Dental Life Insurance Vacation Holidays 401k Short and long term Disability Select Retail merchandise discounts Health Care Flexible Spending Account Dependent Care Spending Account Business travel insurance Worklife solutions Vision Plan Legal Plan Long Term Care Plan Pet Insurance Auto and Home Insurance Business Travel Accident Coverage Mortgage Assistance A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include: Medical and Dental Plans Health Care and Dependent Daycare Flexible Spending Accounts Short and Long-Term Disability Company Paid and Optional Life Insurance Business Travel Insurance Merchandise Discount Adoption Assistance Kmart Advantage Rx ConSern Loans for Education Worklife Solutions Voluntary Benefits Commuter Benefits Sears Holdings Corporation Associate Stock Purchase Plan 401(k) Savings Plan Vacation Time with Personal Days National Holidays An Equal Employment Opportunity Employer.

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