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| Sales Consultant Kalamazoo, MI (USA) Apply Online |
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| Post Date: | 09/23/09 | Company: | Art Van Furniture |
| Compensation: | not given | Contact: | |
| Job Type: | Full Time | Phone: | |
| Education: | High School / GED | Fax: | 586-983-2167 |
| Experience: | Entry Level | Mailing Address: | |
| Travel: | Negligible | ||
| Reference: | |||
| Company Profile: Art Van Furniture is a family-owned company that started with one small, 4,000 square-foot store in 1959. Since its inception, Art Van's philosophy of doing business has been to provide guests with quality furniture at prices lower than competing discount stores and at the same time, offer a full range of services that could only be found at specialty or department stores. Area consumers embraced this formula of high quality, low prices and complete guest service. Over the years, Art Van added stores throughout the state, making it Michigan's largest furniture retailer and America's largest independent furniture retailer. Yet it remains a family-owned business dedicated to the tradition of total guest satisfaction. Today, Art Van Furniture operates 31 stores in 30 cities throughout Michigan and employs approximately 2500 associates. We have received many accolades from various organizations, recognizing our commitment to quality and the community. The National Home Furnishings Association named Art Van Elslander, chairman, the 1998 Retailer of the Year, while the Michigan Retailer's Association named the company 2000 Retailer of the Year. In 2001, Van Elslander was inducted into the American Furniture Hall of Fame, and Detroit News readers have voted Art Van Furniture Michigan's Best Home Furnishings Store since 2003. In acknowledgement of our green efforts, the Michigan Retailers Association named Art Van Furniture a 2007 GreenTailer. This inaugural honor is given to retailers who are protecting the environment by adopting energy conservation and Earth-friendly practices. Job Description: The Home Furnishings Sales Consultant delivers an exceptional guest experience through relationship selling thus maximizing sales opportunities and delivering profitable sales. You will turn guests into customers and customers into clients; ensuring a lifetime relationship which drives additional sales through repeat business and referrals. You will need to meet or exceed daily and monthly goals related to written and delivered sales, average ticket, close rate, value adds and guest satisfaction. You will partner with your coach to frequently monitor results and develop plans to improve performance. Also, you are expected to execute the various company standard operating procedures related to selling and customer service. You will report directly to an Assistant Sales Manager with additional guidance and coaching from the Sales Manager. Job Requirements: Shows Personal Drive & Initiative: Pursues high standards and maintains a high level of productivity. Focuses on meaningful results and achieves them. Puts in extra effort to accomplish sales goals and looks for new ways to improve sales and turn guests into customers, then clients. Salesmanship & Influence: Identifies the concerns and motivations of others. Develops and can articulate a compelling sales presentation. Promotes or asserts position and ideas with confidence and enthusiasm. Wins support and closes sales. Focus on Customers: Identifies and anticipates customer requirements, expectations and needs. Ensures a level of service that differentiates Art Van from the competition. Provides value to customers beyond their expectations. (i.e. follow up) Self Improvement: Places an emphasis on learning and being more effective. Open to coaching and feedback, willing to accept new challenges to improve. Proactive about staying informed of the industry and competition. Knowledge of sales: can demonstrate excellent selling and customer service skills |
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